1. We have a genuine interest in the personal development of every delegate, and a desire to help every individual become a more effective communicator.

2. Our courses are designed using advice from business psychologists and other specialist knowledge transfer partners, to ensure maximum effective learning for every delegate on every course.

3. Each delegate is treated as an individual, with a full assessment made of their training needs and learning styles. The coaching is then adapted to suit those needs and styles.

4. Small delegate group sizes ensure every individual benefits from comprehensive one-to-one feedback and support both during and after their time spent with us.

5. Our carefully-recruited team of trainers comprises qualified, experienced communications trainers who are current practitioners, providing a breadth of up-to-date and client-relevant specialist knowledge.

6. Our training base is well-equipped and set in a beautiful, stimulating learning environment in the Heart of England. In addition, our portable equipment allows us to train at venues and locations anywhere in the world.

7. Our background research into client sectors and issues is extensive and, we believe, unparalleled in the training industry.

8. Our free delegate support service giving every delegate 12 months of back-up support and advice was the first to be offered in the industry. We are constantly developing our Alumni service to support the continuing professional development of each delegate.

9. We aim to put more added value into our courses and coaching than any of our competitors, in order to deliver the most relevant and effective learning experience available in the market.

10. Our prices are fully inclusive to help you budget with ease.